Overview:
You can now select from pre-built email templates when sending document-related emails (e.g. initial request, follow-up, resubmission). Emails are rendered in HTML format and can be previewed before sending.
Key Benefits:
- Select from multiple templates for different communication stages
- Preview emails in HTML format before sending
- Dynamic fields (e.g. recipient name, loan details) are automatically populated
How It Works:
- Navigate to the document email section for a loan
- Select the appropriate template (e.g. initial request, follow-up, resubmission)
- Review the HTML preview with pre-filled dynamic fields
- Send when ready
Notes:
- CC and BCC fields are not currently supported
- Template list is currently hard-coded (database-driven template management is planned)
- Email signatures are controlled via the template banner, not individual broker signatures
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