We're absolutely thrilled to share some exciting news that's going to change your support game – the brand-new Impersonate feature for Administrators and Team Leads! 🎉
With the new Impersonate function, you’ll be able to access an abundance of functions and support your brokers quicker like never before.
Here's what the Impersonate feature brings to the table:
🔥Availability Control: Set your brokers availability to receive leads and ensure they never miss a beat when it comes to connecting with potential clients.
🔥 Seamless Updates: Effortlessly update their email and mobile phone syncs, ensuring they're always reachable and connected.
🔥 Settings and Integrations: Check Settings and integrations, managing configurations like a breeze.
🔥 Calendar Management: Manage calendar event types and check availability, making scheduling a breeze for both brokers and clients.
🔥 Onboarding Acceleration: Speed up the onboarding process and ensuring your brokers hit the ground running and deliver exceptional results.
To access this feature, simply navigate to the Broker section, choose your desired broker, and click on "View Broker." From there, you'll find the all-powerful "Impersonate" button waiting for you at the top left corner.
We're all about efficiency, and this feature is our way of creating a smoother, streamlined support journey for administrators, team leads, and everyone in between.