If you have reviews on Google or Facebook, you can easily import this onto effi using our bulk import function.
Reviews from other platforms or websites will require a manual upload by filling out an excel and sending it back to (support@effi.com.au).
Follow the steps below to import reviews using Google:
1) Go to your Profile in the broker portal.
2) Scroll down and click on Reviews.
3) Click on Import Reviews.
4) Select Google and type in your business name.
A drop down will appear for you to choose from.
If your business does not show up then it means that your google page is not available or does not have an address attached to the business profile.
5) Select all the reviews that you want to upload.
NOTE: Once you leave the page shown below, your old reviews will not appear again and you won't be able to do a bulk import.
If you have received a new review on Google, you can repeat the steps above and the new reviews will appear for bulk import.
Follow the steps below to import reviews using Facebook:
1) Go to your Profile in the broker portal.
2) Scroll down and click on Reviews.
3) Click on Import Reviews.
4) Copy and paste in your Facebook URL and click Next.
Your reviews should appear for you to select and import.
NOTE: If your Facebook reviews do not appear, it means your Facebook business page may be set on private. Follow the instructions on here to see how you can change your Facebook page to public: https://embedsocial.com/blog/facebook-reviews-guide/
If you have reviews from other sources, please download our template, fill it in and email it to support@effi.com.au.
Please also provide an original copy of other source reviews via pdf file along with the template for safe keeping.
If you have any questions, please contact us at support@effi.com.au.
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